🚚 Dispatches within 24-48 Hours | 📦 Unboxing Video Required for All Claims | Cash on Delivery is Available | 📲 Problem in placing order? Click Here to Whatsapp Us.
  • Your shopping cart is empty!

Shipping & Delivery Policy

Effective Date: 1st January 2026

At Shree Trading Company – PorterBees, we are committed to delivering your orders safely and on time across India.

📦 Order Processing

  • Orders are processed within 1–2 business days after:
    • Successful online payment OR
    • COD confirmation (if applicable)
  • Orders are not processed on Sundays or public holidays

🚚 Shipping Coverage

  • We deliver across India through trusted courier partners

⏱️ Estimated Delivery Time

  • Metro Cities: 3–5 business days
  • Other Locations: 4–7 business days
  • Remote Areas: 5–8 business days

Note: Delivery timelines are estimates and may vary due to external factors.

💰 Shipping Charges

  • Shipping charges (if any) will be clearly displayed at checkout
  • Free shipping may be offered during promotions or on selected products

💳 Cash on Delivery (COD)

  • COD is available on eligible orders
  • A small advance payment may be required for COD order confirmation
  • Orders may be cancelled if COD confirmation is not completed
  • Refused COD orders may lead to restrictions on future purchases

📍 Order Tracking

  • Once your order is shipped, you will receive:
    • Tracking ID
    • Courier partner details
      via SMS/Email/WhatsApp

⚠️ Delays & Exceptions

Delivery may be delayed due to:

  • Courier partner issues
  • Weather conditions or natural disruptions
  • High order volumes (festive periods, sales)

We appreciate your patience in such cases.

❗ Incorrect Address / Failed Delivery

  • Customers must provide accurate shipping details
  • If delivery fails due to:
    • Incorrect address
    • Customer unavailable the order may be cancelled or re-shipped at additional cost
  • Orders once shipped cannot be redirected to a different address

📬 Damaged Packages

  • If you receive a damaged package, please:
    • Record an unboxing video
    • Contact us within 48 hours
  • This helps us resolve your issue quickly

📞 Contact Us

For shipping-related queries: