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Privacy Policy

Effective Date: 1st January 2026

Shree Trading Company – PorterBees (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

This policy is aligned with applicable laws including the Information Technology Act, 2000 and the Consumer Protection Act, 2019.

1. 📥 Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping & billing address

b) Payment Information

  • Payment details processed via secure third-party gateways like Razorpay
  • We do not store your card/banking details

c) Technical Information

  • IP address
  • Browser type & device info
  • Website usage data (via cookies, analytics tools)

2. 🎯 How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate order updates and support
  • Improve website experience and services
  • Prevent fraud and unauthorized transactions
  • Send promotional offers (only if opted-in)

3. 🍪 Cookies & Tracking

We use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember your preferences

You can disable cookies through your browser settings.

4. 🔄 Sharing of Information

We may share your data only with:

  • Logistics partners (for delivery)
  • Payment gateways (for transactions)
  • Service providers (website, analytics, marketing tools)

We do not sell or rent your personal data to third parties.

5. 🔒 Data Security

We implement reasonable security practices to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. ⏳ Data Retention

We retain your information only as long as necessary for:

  • Order processing
  • Legal and compliance requirements

7. 👤 Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing communications

To exercise your rights, contact us using the details below.

8. 👶 Children’s Privacy

Our website is not intended for individuals under 18 years without parental supervision.

9. 🔗 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. ✏️ Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. 📞 Contact & Grievance Officer

For any privacy-related concerns:

Response Time: Within 48 hours